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PR 101 Weekly Rant 38A The Man Rules

Jeff Cole | November 10, 2010

Times are tough. We all know that. I decided to post The Man Rules to give everyone a break. I hope you laughed as much I did when a friend sent it to my wife and I. By the way, they are funny, but they are also true.

At last a guy has taken the time to write this all down. Finally, the guys’ side of the story. We always hear “the rules” from the female side. Now here are the rules from the male side.

These are our rules! Please note these are all numbered “1″ ON PURPOSE!

1.   Men are NOT mind readers. FIRST & FOREMOST RULE

1. Learn to work the toilet seat. You’re a big girl. If it’s up, put it down. We need it up, you need it down. You don’t hear us complaining about you leaving it down.

1. Sunday sports, it’s like the full moon or the changing of the tides. Let it be.

1. Crying is blackmail.

1. Ask for what you want. Let us be clear on this one: Subtle hints do not work! Strong hints do not work! Obvious hints do not work! Just say it!

1. Yes and no are perfectly acceptable answers to almost every question.

1. Come to us with a problem only if you want help solving it. That’s what we do. Sympathy is what your girlfriends are for.

1. Anything we said six months ago is inadmissible in an argument. In fact, all comments become null and void after seven days.

1. If you think you’re fat, you probably are. Don’t ask us.

1. If something we said can be interpreted two ways and one of the ways makes you sad or angry, we meant the other one.

1. You can either ask us to do something or tell us how you want it done – not both. If you already know best how to do it, just do it yourself.

1. Whenever possible, please say whatever you have to say during commercials.

1. Christopher Columbus did NOT need directions and neither do we.

1. ALL men see in only 16 colors, like Windows’ default settings. Peach, for example, is a fruit, not A color. Pumpkin is also a fruit. We have no idea what mauve is.

1. If it itches, it will be scratched. We do that.

1. If we ask what is wrong and you say “nothing,” We will act like nothing’s wrong. We know you are lying, but it is just not worth the hassle.

1. If you ask a question you don’t want an answer to, expect an answer you don’t want to hear.

1. When we have to go somewhere, absolutely anything you wear is fine – really!

1. Don’t ask us what we’re thinking about unless you are prepared to discuss such topics as Football or Hockey.

1. You have enough clothes.

1. You have too many shoes.

1. I am in shape. Round IS a shape!

Thank you for reading this. Yes, I know, I have to sleep on the couch tonight; but did you know men really don’t mind that? It’s like camping.

Pass this to as many men as you can – to give them a laugh. Pass this to as many women as you can – to give them a bigger laugh.

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Categories
Crisis Communications, Internet, Newspapers, NFL, Public Relations, television, television commercials
Tags
Communications, Men, rules, toilet seats, women
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PR 101 Lesson #66 The days of the free range web are coming to an end

Jeff Cole | July 12, 2010

About 20 years ago, my wife and I saw a t-shirt vendor get busted in the parking lot of the old Milwaukee County Stadium. We were there to see Elton John perform. The vendor was arrested because he didn’t get permission to use Elton John’s face or logos. He violated Elton John’s trademarks and copyrights.

I think the Internet is heading the same way. In fact, it has already started. YouTube used to allow anyone to post anything – including copyrighted material. No one sued for the simple reason that YouTube had no money. When Google purchased YouTube, all of the copyrighted material was taken down. The reason for the reversal was simple. Google has lots of money. Pots of money as big Google has make litigators drool. Google knew the owners of those copyrights would come after them.

Companies and organizations work very hard to build and maintain their brands. Those organizations want to maintain as much control over what they created. They don’t want their messages distorted by an outsider, no matter well meaning that outsider might be.

Plus, those logos mean money. Why do you think an official league jersey costs so much? Everybody gets a cut.

Now I know the social media argument about companies having to be willing to give up some control of their image. I make those arguments and I understand their relevancy. It reflects the major change that is happening in marketing – companies no longer can rely on looking for customers, customers have to find them.

More and more businesses get that. They understand they have to provide the right offerings to attract their customers. However, more and more companies and organizations are also drawing lines about what the public can use.

Like any sports fan, I have joined Facebook pages of the teams I back. I looked at some of those pages. On a fan page for the Green Bay Packers, there is the Packers helmet. I cannot tell if the site is blessed by the Packers. I don’t know if the people who created the page realize this, but the Green Bay Packer “G” logo is trademarked.

This is nothing new, by the way. When George Halas founded the Chicago Bears right after World War I, he paid Carroll College in Waukesha, Wis. $100 to be allowed to use the now famous Bears’ “C.” It was Carroll’s logo first, they owned the rights, and Halas had to get permission to use it.

Now, I realize that much of the use of logos, trademarks and other such things is often perfectly innocent. Fans just want to show how much they love their team or their automobile. The law does not make that distinction though.

What has saved both groups, so far, is that the Internet has been the Wild West of the law. Meaning currently there is not a lot of law governing this kind of thing. But there will be. Eventually, national and international courts will establish guidelines on the use of logos and other proprietary material. Treaties will be negotiated and boundaries will be drawn.

Like the Wild West, eventually the Internet will be plowed, fenced and “civilized.” The free range will be taken away.

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Categories
customer relations, customer retention, Facebook, Internet, Marketing, NFL, Social Media, Sports, Web
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Communications, copyright, Facebook, Fans, Green Bay Packers, Internet, Marketing, NFL, trademark, Web
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PR 101 Lesson #65 Social Media is the place to be for small businesses

Jeff Cole | June 27, 2010

Yes, I know I am far from the first person to make the observation that social media is the best way for small business to market. But, Green Bay Packer President Mark Murphy drove the point Friday morning at a “Power Breakfast” sponsored by the Milwaukee Business Journal.

In giving a report on the state of one of the oldest franchises in the National Football League, Murphy stated the team was actively exploring using social media to stay in closer touch with its fan base.

At first, I was surprised. You have to understand there is no more fanatic fan base in all of sports than the Packer Nation. As a note, I am a proud member of that green and gold clad horde.

Before you start bringing up other teams and their fans, let me give you a few facts:

  • According to the Packers’ website, the team has sold out 285 straight games at Lambeau Field – 269 regular season, 16 playoff – since 1959. Packer fans go to away games just to get a chance to see the team play in person.
  • Heck, 20,000 or so people will show up to watch an outdoors practice.
  • The Packers do not sell single game tickets. There is no need.
  • Murphy said there are approximately 80,000 people on the season ticket waiting list. According to former Sports Illustrated writer Rick Reilly, an average of 70 people a year give up their tickets. Tickets are usually handed down through the generations. You do the math on how long it will take to cut that season ticket list down.

So, why would a team who is not just in touch with its fans, but seemingly joined at the hip with them, consider jumping into the social media pool? Because like any other small business, the team knows that it cannot rely on what has worked to keep working.

Yes, the Packers are small business in the NFL sense. Their home base is the 257th largest city in the United States. Yes, they are the state of Wisconsin’s team. Even adding the people who live in Michigan’s Upper Peninsula, those people in Northern Illinois who decide to root for the Pack and those from Iowa who aren’t Viking’s fans – the Packers have a potential fan base of around six or seven million people. I think there are that many people trying to get through New York City’s Lincoln tunnel on a Friday night.

Plus those fans are changing.

“My kids don’t read a newspaper,” Murphy noted. Most under 30s do not. So while the older of those in Packer nation still read print media, the younger do not Murphy clearly knows he needs to go where the fans are. For in this time of decreasing brand loyalty and fickle fans, no smart company is going to take anything for granted.

So rather than rely on Wisconsin’s newspapers and television stations, the team is turning to channels such as Facebook and Twitter.

There are several lessons to be learned, but I think the major one is that the Packers are being pre-emptive. They are morphing their marketing efforts before there’s a problem. It is a lesson all businesses should learn.


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Categories
commercials, Facebook, Marketing, Newspapers, NFL, Public Relations, Social Media, Sports, television
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Best Communication, Communications, Facebook, Fans, Green Bay, Green Bay Packers, Marketing, National Football League, Newspapers, NFL, Pack, Packer Nation, Packers, television, television commercials, The Pack
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I post this blog every Monday and Wednesday. On Mondays, I will discuss the how-to of public relations, marketing and social media. On Wednesdays, I will review and discuss marketing campaigns. I am always looking for topics and input. My email address is in the next paragraph. If you want to subscribe to this blog, please use the RSS feed link in the upper right hand corner. In addition, please join my community. In the upper right hand corner, there is a widget marked Google Friend Connect. Please join. This is an example of cutting edge social media. My background: I worked as a reporter for 25 years in central Illinois, upstate New York, suburban Detroit and Milwaukee. I now help clients with marketing communications through my company - JJC Communications LLC. If you want to know more about my company, and myself, click the link. It's a cliché, but it's true for me: no job is too big, no job is too small. I have worked with companies on the Fortune 500 list and I have worked with companies that have one employee. The service I provide is the same for all. Email me at jjcole54@gmail.com.

 

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