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PR 101 Lesson #68 We Boomers can be hard to reach

Jeff Cole | July 26, 2010

A.C. Neilsen has discovered that marketers are not going after we Boomers. Apparently, those marketing types assume we’re just quietly strolling around on our walkers from the shuffleboard court to a pinochle game. They apparently think the only products in which we are interested are Fixodent and erectile dysfunction medicine.

Well, them whippersnappers couldn’t be more wrong. The New York City-based Nielsen found that boomers dominate 1,023 of the 1,083 consumer packaged goods categories. We watch 9.34 hours of video per day, which beats out any other age group. We also compromise a third of all television viewers, Web users, social media users and Twitter users. We are also significantly more likely to have broadband Internet.

“Marketers have this tendency to think the Baby Boom — getting closer to retirement — will just be calm and peaceful as they move ahead, and that’s not true. Everything we see with our behavioral data says these people are going to be active consumers for much longer. They are going to be in better health, and despite the ugliness around the retirement stuff now, they are still going to be more affluent,” Doug Anderson, SVP/research & development for Nielsen, told Marketing Daily. They are going to be an important segment for a long time.”

The Nielsen research found that while we Boomers spend 38.5 percent of all money spent on consumer priced good, only five percent of advertising dollars are spent trying to attract us.

For those of you keeping score at home, the Baby Boom began in 1946. Beginning in second of half of 1945 millions of soldiers, sailors, airmen and Marines came home from World War II. Those men had built of lot of um, energy, during the war. You can do the math on what happened when they got home.

By the time the Boom ended in 1964, there had been 75.8 million Americans born, according to the U.S. Census bureau. It stopped because of the introduction of the birth control pill.

I am a Boomer – I was born in 1954. I am often ticked off when I see marketing campaigns for products I am clearly interested directed at 25-year-olds. However, I sympathize with marketers trying to figure out how to reach us. Why?

Well, most marketing campaigns are designed to reach the widest possible audience. The strategies and tactics used in the campaign are created to reach the entire audience. You cannot do that with Baby Boomers. We are just too diverse.

Let me explain. Boomers range in age from 64- to 46-years-old. That’s a huge swing. Let’s look at three groups of Boomers.

A Boomer born in 1946 – the first wave – came of age during the 1950s and early 1960s. This was the time of sock hops, malt shops, Rebel Without A Cause, cheap energy and a pretty good lifestyle. This was the group who both became hippies and fought in Vietnam. They are now either retired or are thinking about. A lot of them are grandparents.

Someone like me who came of age in the middle-to-late ‘60s remembers the summer of 1968, with its race riots, anti-war protests, and assassinations. Vietnam had turned into a quagmire. The Cold War was raging. I remember being taught to hide under my school desk during the Cuban missile crisis. It was a dark, cynical time for the most part. We are struggling with the economy, although our children are now mostly on their own.

Someone born in 1964 came of age in the late ‘70s and early 1980s. I went to Woodstock – they went to discos. Theirs was the era Ronald Reagan’s morning in America, CD players, Jane Fonda’s workouts, and Yuppies. It was a much more optimistic time. They are probably trying to figure out how to pay for their kid’s college education.

So there you have it. How do you market to those three groups, even if they are lumped together under one name? It cannot be easy.

Categories
advertising, commercials, Internet, Sports, television, television viewers, Twitter
Tags
Baby Boom, Baby Boomers, Marketing, Social Media, Twitter, WW II
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4 Responses to “PR 101 Lesson #68 We Boomers can be hard to reach”

  1. Tweets that mention PR 101 Lesson #68 We Boomers can be hard to reach | PR 101 -- Topsy.com says:
    July 26, 2010 at 8:47 am

    [...] This post was mentioned on Twitter by JeffCole53, Amy D. Howell. Amy D. Howell said: Right on~~> “@JeffCole53: PR 101 Lesson #68 We Boomers can be hard to reach | PR 101 http://goo.gl/vAOZ [...]

  2. Conrad Anstett says:
    July 26, 2010 at 9:54 am

    This is a good article about social media. I’m a student just trying to learn more about this space and I really enjoyed your article. Keep up the great job!

  3. Lynette Benton says:
    July 27, 2010 at 8:08 am

    Thanks so much for this article! Boomers and seniors are my target market for my writing life stories and other creative writing instruction. I have trouble finding them, though.

    But now I’m encouraged to redouble my efforts by advertising in the pubs and online spaces they frequent. Hope it works!

  4. Cliff Allen says:
    July 27, 2010 at 8:11 am

    You’ve so right that many marketers ignore certain target markets, such as Baby Boomers. At first I started making a list of the reasons that young marketers ignore older consumers, such as the difference in age and other demographic characteristics.

    But, I realized that the problem is bigger than demographic differences.

    It can be frustrating to talk with someone who is responsible for their company’s marketing. They frequently hold up examples of marketing they have been affected by as examples of what they want to do — ignoring the other 98% of the marketing activities they have been exposed to but didn’t notice.

    One question is why would a marketer go after people like themselves, but ignore buyers not like themselves who want their company’s products? And, why would a marketer not even notice practically all of the advertising and promotion around them?

    Most executives and marketing managers find themselves in a situation where they are responsible for marketing — but without the benefit of the training or experience (or both) to understand the marketing principles and strategy development that can make marketing tactics be much more effective.

    The marketing gurus Peppers and Rogers frequently say “treat different customers differently.” But, that assumes the marketer can see, understand, and empathize with potential customers different from themselves.

    This situation creates an opportunity to help other marketers broaden their thinking and understand why all customers buy, and what makes good marketing work — which, I’m sure, was the point of your piece.

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I post this blog every Monday and Wednesday. On Mondays, I will discuss the how-to of public relations, marketing and social media. On Wednesdays, I will review and discuss marketing campaigns. I am always looking for topics and input. My email address is in the next paragraph. If you want to subscribe to this blog, please use the RSS feed link in the upper right hand corner. In addition, please join my community. In the upper right hand corner, there is a widget marked Google Friend Connect. Please join. This is an example of cutting edge social media. My background: I worked as a reporter for 25 years in central Illinois, upstate New York, suburban Detroit and Milwaukee. I now help clients with marketing communications through my company - JJC Communications LLC. If you want to know more about my company, and myself, click the link. It's a cliché, but it's true for me: no job is too big, no job is too small. I have worked with companies on the Fortune 500 list and I have worked with companies that have one employee. The service I provide is the same for all. Email me at jjcole54@gmail.com.

 

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