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PR 101 – Weekly Rant #12 Why does junk mail still exist?

Jeff Cole | March 10, 2010

My brother died 13 years ago. My mother died 11 years ago. Neither ever lived Wisconsin. They lived in Florida.

Yet, at least once a month, sometimes more often, we receive mail for them at the Cole household. They have  been offered credit cards, had requests for donations, to buy health insurance, and in my brother’s case, offers to help him manage his diabetes. A little late on that I think.

We started receiving mail for them about six months after my mother died. I was the executor of the estates, so my address did end up on all correspondence. However, both estates were closed out years ago. I haven’t sent out anything involving either of them in at least seven years.

Yet, somehow, a bunch of lowlife list companies and lazy marketers still send mail for them. Initially, right after both deaths, it upset me. The wounds were still raw. I used to return the mailings with “addressee deceased” written on the envelope. I gave up after awhile because it stopped nothing from coming. Now, I do not even bother to open anything. They just get tossed.

Now, I have to say, I hate junk mail. I always have and I always will. I cannot believe it is all that effective. All it does kill trees. Since the advent of the “no-call” lists blocked telemarketers, direct mail has to be the dumbest way to try and reach customers. Okay, spam email might be worse, but at least I can block most of that.

Do the people who do this really think I am going to buy a product from an unsolicited mailing? Do these people even read marketing research? Do they not know that there are other more effective, less annoying, and less intrusive ways to reach their marketing goals? Have they not heard of the Internet or social media?

And as long as I am ranting, what about these groups that send address labels? Do they really think some sticky pieces of paper with my name and address on it are going to move me to make a donation? It won’t. I have no qualms about using the labels. I just don’t send any money back.

Least you think I am a scrooge, I volunteer with several charities in the Milwaukee area. My wife and I also make donations to groups whose work we want to support. But we choose the groups to which we are going donate. We do our research, check out the group’s federal tax filings and then write a check. Research is key. I want to make sure at least 90 percent of our donation is going to go help someone. I don’t want pay for a large office or a trip to a seminar.

I also do pro bono work for a Milwaukee group that needs the help.

As a note, do not send me a solicitation for anything based on this blog. I will not answer it.

Getting back to my point about how of much of a donation goes to help the given cause, that’s what really bothers me about mail solicitations. How much does it cost to write, print, prepare, and send out those direct mailings? Wouldn’t that money be better spent helping people?

Instead of licking envelopes, find another, more effective way to reach people. Don’t know what they are? Send me an email.

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Consumers, direct mail, junk mail, mailing, Marketing, Social Media, unsoliciited mailing
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I post this blog every Monday and Wednesday. On Mondays, I will discuss the how-to of public relations, marketing and social media. On Wednesdays, I will review and discuss marketing campaigns. I am always looking for topics and input. My email address is in the next paragraph. If you want to subscribe to this blog, please use the RSS feed link in the upper right hand corner. In addition, please join my community. In the upper right hand corner, there is a widget marked Google Friend Connect. Please join. This is an example of cutting edge social media. My background: I worked as a reporter for 25 years in central Illinois, upstate New York, suburban Detroit and Milwaukee. I now help clients with marketing communications through my company - JJC Communications LLC. If you want to know more about my company, and myself, click the link. It's a cliché, but it's true for me: no job is too big, no job is too small. I have worked with companies on the Fortune 500 list and I have worked with companies that have one employee. The service I provide is the same for all. Email me at jjcole54@gmail.com.

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