PR 101 Weekly Rant #27 Want to see successful social media marketing – check out what FIFA and ESPN did for the World Cup
Jeff Cole | July 14, 2010I am a soccer fan. I grew up the playing and watching the game. I only quit playing because I dislocated my right shoulder for the second time. I was glued to my television during the entire World Cup, watching every game I could.
So, I was really happy to find out how active FIFA and ESPN were in their use of social media to push the beautiful game in the United States. I think it definitely increased interest in the entire tournament. It was an impressive effort that paid off.
For you non-fans, FIFA is an acronym that stands for The International Federation of Association Football in English. In French it stands for the Fédération Internationale de Football Association, hence FIFA. The word soccer comes from the word Association. The English shortened “Association” to soccer. Don’t ask me why, I’m Irish by descent.
ESPN stands for Entertainment and Sports Programming Network. Enough with the language lesson.
Overall, viewership was up 41 percent from the English-language World Cup telecasts four years ago, according to the WorldCast website. Coverage on ABC, ESPN and ESPN2 averaged a 2.1 rating, 2.3 million households and 3.2 million viewers for the 64 World Cup games. The rating was up 31 percent from the 1.6 posted four years ago, while households increased 32 percent from 1.7 million and viewers rose from 2.3 million, the site said.
“Viewership in the U.S. was at its highest when the home team was playing in the tournament,” WorldCast said. “Through the first 50 games, the rating was up 48 percent, households increased 54 percent and viewers increased 60 percent.”
I should note that attracting viewers in the rest of the world is not an issue. According to ABC News 700 million people watched the championship game between Spain and the Netherlands. Show me any American television event that attracts even 25 percent of that kind of worldwide audience.
FIFA would like to make more inroads into the USA. We are, after all, the wealthiest country on Earth. Soccer is growing in popularity as a youth sport. We would seem to be a natural place for FIFA to focus.
FIFA and ESPN are run by very smart groups of marketing people. They knew if they encouraged the use of social media good things would happen. They apparently do not worry about things like trademark infringement. The results speak for themselves.
ESPN’s Facebook World Cup had over 600,000 people who “liked” the page. I know don’t where that ranks among Facebook sports fan pages, but it is impressive number. The Facebook soccer page has over two million fans. I didn’t count because who has that kind of time, but there has to be over a thousand pages of tweets with the hash tag “worldcup.”
Googling the term “world cup soccer blogs” produced 49 million hits. Now, as a blogger myself, I am willing to bet that there are not 49 million blogs about the World Cup. But, if there is even 10 percent of that number, that is impressive.
A quick YouTube search found just over 800,000 videos that somehow mention the World Cup.
You get the idea. As I said in a blog last week, FIFA knows what use to work won’t necessarily work anymore. So it moved on to a new method and it worked.
Although this wasn’t a rant, I do have one note. On Sunday, a friend and I rode our bikes to Port Washington, Wis. – 26 miles north of where I live. We stopped to enjoy that small city’s wonderful lakefront and marina.
Like any public area, there are posted rules of public conduct. What brought me up short was a sign that read: “Violations Will Be Enforced!” So apparently rule breaking is required?

